Terms
Terms governing use of the DrMobix diagnostics application, reports, workstation sync, and admin console.
Effective Date: November 4, 2026
Last Updated: November 4, 2026
Version: 1.0
Application & Services: DrMobix Mobile Diagnostics Software (iOS & Android), Hardware Reports, Workstation Bridge, and Admin Console
Operator: DrMobix ("we", "us", or "our")
Official Website: https://drmobix.com
Contact: privacy@drmobix.com
These Terms and Conditions ("Terms") are a binding agreement between you ("Customer", "User", "you", or "your") and DrMobix regarding your access to and use of the DrMobix diagnostics application, reporting features, optional workstation bridge, admin console, websites, and related services (collectively, the "Platform").
By downloading, installing, accessing, or using the Platform, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.
If you do not agree, do not install or use the Platform. Continued use after updates to these Terms constitutes acceptance of the revised Terms.
DrMobix provides guided hardware diagnostics for professional device operations, including wholesale, recycling, refurbishing, buyback, ITAD, retail intake, and repair workflows.
DrMobix is not a consumer social app, messaging platform, cloud photo backup service, or personal content inspection tool. It is designed to evaluate whether hardware components respond as expected during a diagnostic session.
The Platform is intended for business and professional operators. You represent that you have authority to bind the organization you act for when creating accounts, purchasing licenses, or configuring sync endpoints.
You are responsible for ensuring you have the legal right to test each device and to generate, store, or transmit diagnostic reports for that device.
You must be at least 18 years old (or the age of majority in your jurisdiction) to accept these Terms on behalf of a business.
You must keep login credentials, access keys, and console permissions confidential. You are responsible for activity under your accounts and licensed seats.
Licenses are granted as limited, non-exclusive, non-transferable rights to use the Platform for your internal business operations, subject to plan limits, seat counts, and any order form or subscription terms.
Except as permitted by law, you may not reverse engineer, resell, sublicense, publicly redistribute, or misuse the Platform, or circumvent license, usage, or security controls.
You agree not to:
We may investigate suspected abuse and suspend access where reasonably necessary to protect users, customers, or the Platform.
Diagnostic probes are designed to answer whether a hardware component is functional. Reports are limited to technical outcomes and related session metadata.
You control how completed reports are retained, shared, exported, or synced in your environment. You are responsible for your internal retention, disclosure, and compliance obligations.
Diagnostics help operators identify hardware issues, but results depend on device condition, operator execution, OS permissions, and environmental factors. Reports are decision-support tools, not a guarantee of future device performance or resale value.
Standalone on-device use may be available without sync. Connected mode may send completed reports to an endpoint you designate.
Where sync is enabled, transmission must use HTTPS. You are responsible for the security, availability, and lawfulness of your designated endpoint and downstream systems.
DrMobix does not become the operator of your bench inventory systems by receiving optional sync configuration. You remain responsible for systems that receive reports after transfer.
All software, documentation, branding, and related materials in the Platform remain owned by DrMobix or its licensors. These Terms do not transfer ownership. Feedback you provide may be used to improve the Platform without obligation to you.
The Platform may interact with device operating systems, app stores, payment processors, hosting providers, or your own tools. Third-party terms apply to those services. Device manufacturers and OS vendors are not parties to these Terms and are not responsible for DrMobix diagnostics.
If you purchase a paid plan, trial, or add-on, fees, renewal, cancellation, and taxes are governed by the applicable order, checkout flow, or invoice. Failure to pay may result in suspension of licensed features. Unless required by law, fees are non-refundable once a billing period begins.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DIAGNOSTICS WILL DETECT EVERY FAULT OR THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRMOBIX WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, OR LOST DATA, ARISING FROM OR RELATED TO THE PLATFORM OR THESE TERMS.
OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO DRMOBIX FOR THE PLATFORM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.
Some jurisdictions do not allow certain limitations; in those cases, liability is limited to the fullest extent permitted.
You will defend and indemnify DrMobix against claims, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the Platform, your device-handling practices, your report distribution, your designated sync endpoints, or your violation of these Terms or applicable law.
We may suspend or terminate access for material breach, non-payment, legal risk, or misuse. You may stop using the Platform at any time. Sections that by nature should survive (including intellectual property, disclaimers, liability limits, and indemnity) survive termination.
Processing of personal data related to the Platform is described in our Privacy Policy. That policy is incorporated by reference. Where diagnostics are limited to technical hardware outcomes, that design choice does not remove your responsibility to handle reports lawfully in your operations.
We may update these Terms to reflect product, legal, or operational changes. Material updates will be posted on this page with a revised effective date. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws applicable to DrMobix's principal place of business, without regard to conflict-of-law rules, unless mandatory local consumer or commercial law requires otherwise. Courts in that venue have exclusive jurisdiction, except where mandatory law provides otherwise.
For questions about these Terms, licensing, or Platform use:
For privacy-specific requests, see the Privacy Policy.