Diagnostics

Purpose-built for every part of the secondary device market

Whether you process devices as a wholesaler, recycler, refurbisher, repair shop, or ITAD facility, DrMobix adapts to guided hardware testing while giving operators clear visibility on every check.

Guided probesPass / Fail / ReviewPrivacy-first
DrMobix diagnostics hero

Probe library

Diagnostics that answer one question

Is this physical hardware component functional? Reports stay limited to technical outcomes — not personal photos, voice content, or location coordinates.

Coverage map

Display & touchAudioCamerasBatteryButtons & hapticsSensorsBiometricsRadios

Every probe is designed for intake and QC speed—clear prompts for technicians, clear outcomes for managers.

Privacy built into every probe

No personal media, conversations, or GPS coordinates are stored. Reports stay limited to technical hardware outcomes.

Read privacy policy →

Probe catalog

Hardware checks organized the way benches work

Browse by system area. Each probe verifies component function and keeps personal content out of the report.

01

Display & touchscreen

3 guided probes for this system area.

01

Touchscreen digitizer

Grid coverage checks confirm the digitizer responds across the panel without storing gesture paths or handwriting.

02

Multi-touch

Verifies the controller can resolve multiple simultaneous contact points.

03

Dead pixels & panel uniformity

Solid color fields help technicians visually inspect panel integrity without capturing screenshots.

02

Audio

2 guided probes for this system area.

01

Loudspeaker & earpiece

Plays a test tone through speaker and earpiece channels to confirm output hardware.

02

Microphone

Measures peak volume briefly, then deletes any temporary audio buffer. No speech is stored or transcribed.

03

Cameras

1 guided probe for this system area.

01

Rear & front cameras

Live viewfinder-only checks confirm preview starts. DrMobix does not take photos or record video.

04

Power, buttons & haptics

2 guided probes for this system area.

01

Battery

Reads charge percentage and charging state from the operating system.

02

Volume keys & vibration

Confirms hardware buttons and haptic motor response without keylogging other input.

05

Sensors & radios

3 guided probes for this system area.

01

Accelerometer, gyroscope, proximity

Confirms motion and proximity sensors respond, then discards continuous sensor streams.

02

Biometrics

Asks the OS whether the biometric sensor responds. Raw biometric data never leaves secure hardware.

03

Network, Bluetooth, GPS

Checks connectivity, Bluetooth power state, and whether a GPS fix can be acquired — without storing coordinates or scanning nearby devices.

ADDITIONAL SERVICES

Sim Lock Detection

MDM Lock Detection

FMIP Lock Detection

GSMA Blacklist Checking

Spotlight probes

Snapshots of checks operators run every day

A quick look at high-frequency hardware probes used during intake and QC.

Mic quality

01

Audio quality matters on every resale device. We probe microphone response carefully so sound quality issues are not missed.

Digitizer

02

Touch coverage checks help confirm the panel responds across the surface, reducing missed dead zones before grading.

Cameras

03

Live viewfinder checks confirm front and rear preview start. No photos or videos are captured during the probe.

Bluetooth

04

Confirms the radio can power on and become ready for pairing workflows without scanning nearby personal devices.

Battery

05

Reads charge percentage and charging state from the OS so operators can spot weak power conditions early.

Earpiece quality

06

Plays a test tone through the earpiece channel so debris-related sound issues can be caught during QC.

Our focus

Built for professional device operations

DrMobix is designed for used-device teams that need repeatable hardware diagnostics, clear outcomes, and report-ready evidence.

01

iOS & Android

Guided hardware coverage across both platforms

02

Clear verdicts

Pass, fail, and review on every completed probe

03

HTTPS sync

Optional secure report delivery to your bench

04

Privacy-first

No personal media, chats, or GPS storage

Customer testimonials

What operators need from diagnostics

Our comprehensive phone diagnostics service checks hardware components with guided probes, identifying potential issues before devices move to grading, repair, or resale.

“01

Guided probes keep our intake team consistent across shifts. We spend less time debating what was checked and more time moving stock.

Operations Lead

Wholesale & Refurbish

“02

Clear pass, fail, and review statuses make QC conversations faster. Reports give buyers confidence without oversharing private device content.

QC Manager

Repair & Trade-in

“03

Standalone phone testing plus optional workstation sync fits both counter work and bench workflows without forcing a heavy setup.

Workshop Supervisor

ITAD & Retail